About Us – Pihu Shopix Private Limited

Pihu Shopix Private Limited is an emerging Indian retail and e-commerce company dedicated to providing customers with a seamless, transparent, and trustworthy digital shopping experience. Since inception, our vision has been to modernize the way people purchase products by combining technology, reliability, and customer-first service.

Built on strong ethical values and organised business systems, Pihu Shopix has grown into a trusted platform that prioritizes quality, safety, and accountability at every stage of operations. Our company is committed to long-term, responsible growth and follows industry-standard policies for secure transactions, data protection, and regulatory compliance.

Our Story

Pihu Shopix began with a simple idea—to create a platform that makes shopping easier, safer, and more accessible for people across India. What started as a small initiative gradually transformed into a professionally managed company with a focus on innovation and customer convenience.

Over the years, we have expanded our presence by adopting robust systems, verified sourcing processes, and digital technologies that enhance trust and transparency. Every step of our journey reflects our commitment to honest business practices and customer satisfaction.

Our Business Approach

Pihu Shopix operates with a structured, process-driven approach designed to maintain high standards of service and compliance. We emphasize:

• Strict Vendor Verification Procedures
  Ensuring that every product sold goes through authentication and documentation checks.

• Transparent Billing and Invoicing
  All orders are processed with proper GST invoices, tax deductions, and record maintenance.

• Secure Digital Payments
  We follow safe payment handling standards with encryption, fraud checks, and secure gateways.

• Customer-Centric Policies
  Our return, replacement, and support processes are designed to provide fair and friendly resolution.

• Reliable Logistics & Tracking
  Orders are dispatched through trusted courier partners with regular tracking and updates.

Our Values

Integrity

We believe in honest business practices, transparent pricing, and reliable commitments.

Customer Trust

Trust is the foundation of our brand. Every decision we make is centered around customer satisfaction.

Innovation

We actively adopt new technologies to enhance efficiency, safety, and user experience.

Quality Assurance

We prioritize verified products, proper documentation, and strict compliance with guidelines.

Responsibility

We maintain accountable systems, ethical operations, and clear communication with customers, partners, and regulators.

A Trustworthy Platform for Payment Partners

Pihu Shopix follows all policies recommended by RBI, NPCI, and Payment Aggregators, ensuring complete transparency in payment flows.
We maintain:

• Accurate order records

• Verified customer transactions

• No high-risk or prohibited product categories

• A secure checkout process

• Strong fraud monitoring and dispute control

• Timely settlement and reconciliation

• Proper KYC, GST, and corporate compliance documents

These practices make Pihu Shopix a reliable and compliant merchant for long-term payment gateway partnerships.

Our Vision for the Future

We aim to build a modern retail ecosystem that connects technology with everyday convenience.
Our future roadmap includes:

• Upgrading infrastructure for smoother customer experience

• Expanding service areas and operational capacity

• Strengthening digital security and compliance

• Integrating advanced automation tools

• Creating a stable, scalable, and fully trusted online platform

Our focus is on consistent improvement, ethical growth, and delivering exceptional value to customers and partners.

Corporate Information

Pihu Shopix Private Limited
Main Road, Parlakhemundi
Gajapati District, Odisha – 761200
Email: support@pihushopix.com
Website: https://pihushopix.com